Sample pieces ordered from BIYORK Canada are not eligible for returns.
For any concerns, you can contact us at info@biyorkcanada.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Returns
Return policy for Ontario, Quebec, Maritime EN | FR
Return policy for Alberta, British Columbia, Manitoba, Saskatchewan EN